
Operations Specialist (Remote- US Based)
Job role insights
Date posted
April 23, 2025
Closing date
May 18, 2025
Hiring location
USA
Job Type
Full time Remote
Description
We are seeking an Operations Specialist to oversee company communications and to assist with all aspects of ShulCloud operations including training, onboarding, professional services, and administration. This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced, collaborative environment. From maintaining communication calendars to assisting with client onboarding tasks and departmental operations, you’ll play a vital role in supporting the day-to-day needs of internal teams and helping ensure a smooth experience for both the team and clients. Responsibilities Communications Support
- Oversee monthly communications meeting
- Maintain monthly communications calendar
- Gather information, prepare, format and send all branded company communications
- Keep all communication “on brand”
- Track success rate of all communications
- Work collaboratively with Shulware departmental managers and the corporate marketing department
- Assist the Training team with all aspects of ShulSchool
- Assist the Professional Services department with the creation and fulfillment of ShulCloud upsell opportunities
- Assist with tasks related to onboarding new clients
- Maintain and update the project management system (e.g., Monday.com)
- Other operations tasks/projects as assigned
- Strong background in e-newsletter creation
- Comfortable with design concepts and programs for marketing materials (e.g Canva)
- Excellent verbal and written communication skills
- Detail-oriented and highly organized, with the ability to manage multiple priorities
- Ability to work independently and collaboratively across departments
- Professional and comfortable when working directly with clients
- Strong interpersonal judgment, decision making skills, and the ability to maintain healthy boundaries in client and team interactions
- Tech Savvy and desire to learn new software
- Exceptional organizational and time management skills
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 9 company paid holidays
- 6 weeks paid parental leave
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